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The Art of Patience: Why Rushing is Ruining Your Career (And Your Sanity)
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Patience isn't dead, but it's definitely on life support in every office from Perth to Brisbane.
I watched a colleague last week have what can only be described as a complete meltdown because their email wasn't answered within thirty minutes. Thirty bloody minutes! Meanwhile, I'm sitting there thinking about how we used to wait three days for the post and somehow civilisation didn't collapse.
But here's what really gets me fired up: we've created this culture where everything has to happen NOW, and then we wonder why everyone's stressed, why quality is going down the toilet, and why our teams are burning out faster than a cheap candle.
The Impatience Epidemic
After seventeen years in business consulting across Melbourne, Sydney, and Adelaide, I can tell you with absolute certainty that impatience is destroying more careers than any other single factor. More than lack of skills. More than office politics. More than difficult behaviours that everyone complains about but nobody wants to address properly.
The numbers don't lie. In my experience, roughly 78% of workplace conflicts stem from someone's inability to wait for a proper process to unfold. I've seen brilliant minds derail their own projects because they couldn't sit still long enough for their ideas to marinate.
Think about it differently for a moment. When did we decide that speed equals success?
Last month I was working with a tech startup in Brisbane - lovely people, innovative product, but they were rushing every single decision. Launch dates moved up by weeks, features half-baked, customer feedback ignored because "we don't have time to wait for the survey results." Three months later? They're rebuilding everything from scratch because their impatience cost them six months and about $200K.
What Patience Actually Looks Like in Practice
Real patience isn't passive waiting. It's not sitting around twiddling your thumbs while opportunities pass you by. That's just laziness dressed up in zen clothing.
True patience is strategic. It's knowing when to push and when to pause. It's having the wisdom to recognise that some things - like building trust, developing expertise, or creating lasting relationships - simply cannot be microwaved.
I learned this the hard way early in my career. Got promoted to team leader at 26 (probably too young, if I'm being honest) and immediately tried to revolutionise everything in the first fortnight. New processes, new systems, new everything.
Result? Complete disaster.
My team hated me, productivity dropped, and I nearly got demoted back to where I started. The CEO at the time - brilliant woman, built that company from nothing - sat me down and said something I'll never forget: "Leadership isn't about how fast you can change things. It's about how carefully you can guide change so everyone arrives at the destination together."
The Competitive Advantage of Patience
Here's what most people miss: patience is actually a massive competitive advantage in today's hyperactive business environment. While everyone else is making knee-jerk decisions and chasing shiny objects, patient professionals are the ones who:
- Build deeper relationships with clients because they actually listen instead of just waiting for their turn to talk
- Make better strategic decisions because they gather sufficient data first
- Develop more innovative solutions because they give ideas time to evolve
- Create more sustainable success because they're not constantly starting over
Look at companies like Bunnings or Woolworths. They didn't become Australian institutions by rushing every decision. They built methodically, expanded carefully, and focused on long-term value over short-term gains.
But patience doesn't mean being a pushover. Some of the most successful business leaders I know are incredibly patient strategically but absolutely ruthless when it comes to execution. They'll spend months planning a new initiative, but once they commit, everything moves with military precision.
The Dark Side of Our "Now" Culture
We're raising a generation of workers who think everything should happen instantly. They send an email and expect a response within hours. They pitch an idea and want approval by end of day. They complete a project and immediately expect recognition, promotion, or at minimum a gold star sticker.
This isn't entirely their fault - social media has rewired our brains for instant gratification. We post something and get immediate likes, comments, validation. The dopamine hit is instant. Then we bring that same expectation into the workplace and wonder why we're constantly frustrated.
I was talking to a HR director in Perth last week who told me they're seeing more resignation letters that basically say "I haven't been promoted yet and I've been here for eight months." Eight months! In some industries, that's barely enough time to properly onboard someone, let alone assess their promotion potential.
Practical Patience Strategies That Actually Work
Stop trying to meditate your way to patience. That's not how this works. Patience is a skill, and like any skill, it improves with practice and the right techniques.
Start with micro-delays. When someone asks you for a decision, buy yourself time. "Let me think about that and get back to you tomorrow" becomes your new default response. Not because you need a full day to decide, but because you're training yourself to pause.
Reframe waiting periods as research opportunities. Instead of getting frustrated when a project is delayed, use the extra time to gather more information, refine your approach, or strengthen your team dynamics. I've seen more projects succeed because of delays than fail because of them.
Set realistic timeline expectations upfront. If you think something will take two weeks, tell people three weeks. Under-promise and over-deliver is still the best strategy for managing impatience in others.
Document your patience wins. Keep track of times when patience paid off. When that client you didn't pressure finally signed a bigger contract. When that employee you didn't rush to fire turned around and became your best performer. These examples become ammunition against your own impatience in future situations.
The Australian Context
There's something particularly Australian about this whole patience thing. We pride ourselves on being laid-back, but in business, we're actually some of the most impatient people on earth. We want to compete with Silicon Valley startup speeds while maintaining European work-life balance.
Good luck with that combination.
The reality is that Australia's geographic isolation used to force patience on us. You ordered something from overseas, you waited six weeks. You wanted to communicate with international partners, you planned around time zones and postal delays. This natural friction created patience by necessity.
Now everything's digital, everything's instant, and we've lost that built-in patience training.
But here's the opportunity: Australian businesses that rediscover the competitive advantage of patience will absolutely dominate in the next decade. While everyone else is chasing the latest trend or pivoting every quarter, patient Australian companies will be building something lasting.
When Patience Goes Wrong
Let me be clear about something: there's a difference between strategic patience and paralysis by analysis. I've worked with companies that were so "patient" they never made any decisions at all. They researched everything to death, consulted everyone eighteen times, and held meeting after meeting until the opportunity disappeared entirely.
That's not patience. That's fear dressed up as thoughtfulness.
Real patience knows when the thinking phase needs to end and the action phase needs to begin. It's about being patient with the right things - relationship building, skill development, long-term strategy - while being appropriately urgent about execution, communication, and course correction.
The Bottom Line
Patience isn't about being slow. It's about being deliberate.
In a world where everyone's rushing toward mediocrity, patience is how you build something that lasts. Whether that's a career, a business, or just a reputation as someone who can be trusted with important decisions.
The executives I most admire - the ones running companies worth hundreds of millions, the ones whose teams would follow them anywhere - they all share one characteristic: they know when to wait and when to act.
And that's a skill worth developing, even if it takes time.
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